• Executive Housekeeper - Residence Inn Austin SW

    Job Locations US-TX-Austin
    Req No.
    2018-1185
    Category
    Management
    Type
    Regular Full-Time
  • Overview

    We’re looking for a driven, determine, and self-disciplined Executive Housekeeper with the skills to provide our guests with top-tier hospitality and an unforgettable, authentic Austin experience to lead our Housekeeping department.  The position encompasses a defined span of control and opportunity for someone who demonstrates a sense of urgency and assures consistent achievement of quality standards. 

    Responsibilities

    • Commitment to superior guest service.
    • Working with department team members to ensure squeaky clean rooms and public areas.
    • Inspecting rooms to ensure department members are cleaning rooms and public areas in accordance with company quality standards.
    • Consistently meeting and exceeding all brand quality standards. 
    • Coordinate repair needs with the Maintenance Department.
    • Hire, train, develop, and motivate a staff of about 20 people.

    Qualifications

    • Experience in supervising and coaching a team of up to 20 people
    • Goal-oriented, able to work on multiple tasks at the same time
    • Detail-oriented people person who thrives in a team environment
    • Experience as a Hotel Executive Housekeeper is preferred, although equivalent similar experience may be considered
    • Experience within the Intercontinental, Hilton or Marriott family of brands is a plus, but not required
    • Bilingual candidates(English & Spanish) strongly preferred

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