Restaurant Server

US-TX-Houston
Req No.
2017-1155
Category
Restaurant
Type
Regular Full-Time

Overview

Come join the team of one of Houston’s best burger joints in the city, located in the heart of the vibrant downtown community!  The right person will be passionate about food and service, and thoroughly enjoy creating excellent experiences for our customers. Our servers help to create an extraordinary journey for our guest by attending to their needs and suggesting mouth-watering food and fun-to-drink beverage options. The ideal candidate will have a friendly, outgoing disposition, and previous experience working as a Server in a bustling, fast-paced restaurant setting.

Responsibilities

The Servers at our restaurant play an integral role in ensuring our customers have exceptional dining experiences.  Responsibilities include:

  • A positive, "can-do" attitude

  • Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return
  • Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests’ expectations
  • Guiding guests through menus while demonstrating thorough knowledge of the food, beverages, and daily specials
  • Promptly address customer service issues and refer customers to management when necessary

Qualifications

Our recipe for success:

  • You are good on your feet with the ability to stand/walk for 100% of the shift
  • You are dependable: You come to work on time, work well with a team, and you don’t mind working long hours frequently on the weekends
  • Customer service is your mantra and will work to proactively identify problems and resolve them quickly
  • You are responsible: You are able to use a point of sale (POS) system, take payments, and provide accurate change
  • You know and continue to adhere to all applicable state health and/or alcohol compliance requirements (including getting licensed/certified when applicable)
  • Working with a team is easy and you can communicate written/orally in English
  • “Fast-paced”, “takes initiative”, “flexibility”, and “high-pressure” are not scary words to you - in fact, challenges fuel you to adapt and evolve
  • You have at least 6 months of server experience at a high-volume restaurant
  • You are at least 18 years of age

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