• Night Audit - Holiday Inn Express & Suites Austin NW

    Job Locations US-TX-Austin
    Req No.
    Guest Service
    Regular Part-Time
  • Overview

    At Holiday Inn Express and Suites® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.


    At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.


    The Holiday Inn Express and Suites NW Austin is located at the intersection of US 183 and Braker Lane. It’s a premium branded select service hotel, and we are looking for a part-time Night Auditor to join our busy and professional team.


    • Responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.
    • Providing outstanding service to hotel guests by responding promptly and efficiently to requests and complaints.
    • Answers inquiry phone calls from potential guests and presents features and benefits of hotel in a structured attempt to convert the inquiry into a reservation at the hotel. The hotel's sales efforts are critical to its success and as a Sales & Service Associate, you play a major role in this vital process!
    • Takes potential guests who visit the hotel on guided tours, presenting features and benefits of the hotel in a structured attempt to convert the inquiry into a reservation at the hotel.
    • Communicates with fellow team members on maintenance issues, guest requests, guest complaints and sales leads
    • Handles accounting of money, receipts, guest accounts and credit through operation of the cash register and completion of reports required to ensure company funds are secure


    The ideal candidate for this exciting position will possess the following traits and qualities:

    -Goal-oriented, able to work on multiple tasks at the same time
    -Service-driven people person who thrives in a team environment

    -Ability to work Saturday and Sunday shifts including holidays


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